Resolved -
This incident has been resolved.
May 11, 17:42 EDT
Update -
We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.
Jun 19, 20:21 EDT
Update -
We are continuing to work on a fix for this issue.
Jun 19, 20:20 EDT
Identified -
We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.
Jun 19, 17:06 EDT