Monitoring - Wave is currently impacted by an incident occurring with one of our 3rd party partners. Google Play billing is experiencing an issue, impacting existing Wave customers on Android from upgrading to Pro or Receipts Plans via mobile. New Wave customers on Android are also blocked from completing sign-up via mobile. Web application access and sign-up is not impacted. Further updates will be posted as new information becomes available.
Mar 20, 2026 - 12:26 EDT
Mar 20, 2026 - 12:26 EDT
Update - We are currently working through a larger volume of payroll support requests. While we are working on answering those, we have also created this guide to assist you with some issues you might experience in the meantime: https://support.waveapps.com/hc/en-us/articles/39407501814036-Payroll-troubleshooting-guide We appreciate your patience.
Jul 22, 2025 - 15:19 EDT
Jul 22, 2025 - 15:19 EDT
Update - We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.
Jun 19, 2025 - 20:21 EDT
Jun 19, 2025 - 20:21 EDT
Update - We are continuing to work on a fix for this issue.
Jun 19, 2025 - 20:20 EDT
Jun 19, 2025 - 20:20 EDT
Identified - We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.
Jun 19, 2025 - 17:06 EDT
Jun 19, 2025 - 17:06 EDT
Web Application
Operational
Accounting
Operational
Invoicing
Operational
Payments
Operational
Payroll
Operational
Receipts Processing
Operational
Mobile Application
Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We're making updates to improve performance Mar 25, 2026 21:00-21:30 EDT
Wave will be performing scheduled maintenance starting at 9:00PM Eastern on Wednesday March 25th. Your account and the Wave website will be unavailable during maintenance. We expect this to take about 30 minutes. Check this page for updates as maintenance progresses. Thank you for your patience while we upgrade our services!
Posted on Mar 19, 2026 - 14:16 EDT
Posted on Mar 19, 2026 - 14:16 EDT