Investigating - We are currently investigating increased levels of latency across the Wave platform. Some pages, such as logging in, may load slowly or lead to error messages.
Jul 14, 2025 - 12:29 EDT
Update - We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.
Jun 19, 2025 - 20:21 EDT
Update - We are continuing to work on a fix for this issue.
Jun 19, 2025 - 20:20 EDT
Identified - We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.
Jun 19, 2025 - 17:06 EDT
Web Application Degraded Performance
90 days ago
96.58 % uptime
Today
Accounting Degraded Performance
90 days ago
100.0 % uptime
Today
Invoicing Degraded Performance
90 days ago
100.0 % uptime
Today
Payments Degraded Performance
90 days ago
100.0 % uptime
Today
Payroll Degraded Performance
90 days ago
100.0 % uptime
Today
Receipts Processing Degraded Performance
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 14, 2025

Unresolved incident: Increased latency across the site.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Resolved - The latency issue has been resolved.
Jul 8, 17:08 EDT
Investigating - We are currently investigating increased levels of latency across the Wave platform. Some pages, such as logging in, may load slowly or lead to error messages.
Jul 8, 11:06 EDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.