Update - We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.
Jun 19, 2025 - 20:21 EDT
Update - We are continuing to work on a fix for this issue.
Jun 19, 2025 - 20:20 EDT
Identified - We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.
Jun 19, 2025 - 17:06 EDT
Web Application
Operational
90 days ago
96.58
% uptime
Today
Accounting
Operational
90 days ago
100.0
% uptime
Today
Invoicing
Operational
90 days ago
100.0
% uptime
Today
Payments
Operational
90 days ago
100.0
% uptime
Today
Payroll
Operational
90 days ago
100.0
% uptime
Today
Receipts Processing
Operational
90 days ago
99.96
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The latency issue has been resolved.
Jul 8, 17:08 EDT
Investigating -
We are currently investigating increased levels of latency across the Wave platform. Some pages, such as logging in, may load slowly or lead to error messages.
Jul 8, 11:06 EDT