Investigating reports of mobile login errors

Incident Report for Wave

Resolved

This incident has been resolved.
Posted Sep 03, 2024 - 17:12 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 03, 2024 - 17:00 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 03, 2024 - 16:22 EDT

Investigating

We are investigating reports that customers are unable to access Wave through the mobile app. Further updates to follow. In the meantime, web browser logins are working successfully.
Posted Sep 03, 2024 - 15:55 EDT
This incident affected: Web Application.