This incident has been resolved. Our team has implemented a fix and we apologize for any inconvenience with reporting accuracy during this time.
Posted Oct 02, 2025 - 16:28 EDT
Identified
The cause of the issue that is impacting the accuracy of reports has been identified. Data has not been lost, but balances may appear incorrect while the issue persists. A fix is being implemented.
Posted Oct 02, 2025 - 16:01 EDT
Investigating
We are investigating an issue that is impacting the accuracy of reports for some Wave customers. Data has not been lost, but balances may appear incorrect while the issue persists. We are working on a solution.