Wave Support Impacted by 3rd party incident

Incident Report for Wave

Resolved

Our 3rd party partner has resolved this incident, and the in-app help function is working once again.
Posted Nov 04, 2026 - 22:36 EST

Monitoring

Wave's in-app help function is currently impacted by an incident occurring with one of our 3rd party partners. Customers will be unable to submit support tickets. Further updates will be posted as new information becomes available.
Posted Nov 04, 2026 - 15:23 EST